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Calm Curator Privacy Policy

Published 14th August 2024

1. Introduction

Calm Curator Ltd ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website, attending our events, or otherwise engaging with our services.
 

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, postal address, phone number, and other contact details.

  • Payment Information: Credit/debit card details and billing information when you purchase tickets or services from us.

  • Event Participation Information: Information related to your attendance at our events, including dietary requirements, access needs, and preferences.

  • Technical Data: IP address, browser type, operating system, device information, and browsing history on our website.

  • Marketing and Communication Preferences: Your preferences in receiving marketing communications from us and your communication preferences.
     

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Our Services: To process your event registrations, manage your bookings, and deliver the services you have requested.

  • To Improve Our Services: To understand how you use our website and services, and to make improvements.

  • To Communicate With You: To send you service-related communications, such as event updates and reminders.

  • For Marketing Purposes: To provide you with information about upcoming events, promotions, and other news related to our services that may interest you. You can opt-out of marketing communications at any time.

  • To Comply With Legal Obligations: To comply with our legal obligations, such as maintaining financial records or responding to lawful requests by public authorities.
     

4. How We Share Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processors, event venues, and IT service providers. We ensure these parties are bound by confidentiality obligations.

  • Legal Authorities: If required by law, we may disclose your personal data to government authorities or law enforcement agencies.

  • Event Partners: With your consent, we may share your information with event sponsors or partners for joint marketing purposes.
     

5. Data Security

We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.
 

6. Your Data Protection Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

  • Access: The right to request a copy of the personal data we hold about you.

  • Rectification: The right to request that we correct any inaccuracies in your personal data.

  • Erasure: The right to request that we delete your personal data, subject to certain conditions.

  • Restriction: The right to request that we restrict the processing of your personal data under certain circumstances.

  • Objection: The right to object to our processing of your personal data, particularly for direct marketing purposes.

  • Data Portability: The right to request that we transfer your personal data to another organization, or to you, in a structured, commonly used format.

To exercise any of these rights, please contact us at reena@calmcurator.com.

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7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymise it.

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8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.
 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Calm Curator Ltd, reena@calmcurator.com
 

We are committed to resolving any complaints regarding your privacy and our collection or use of your personal data. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

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